What to do first:

If you experience a power outage at your home or business, follow the steps below:

1. Check your circuit panel or fuse box. If you have circuit breakers, flip the main breaker switch to the "off" position, then back to the "on" position. If you have fuses, check your fuse box and replace any fuses that have blown.
2. Check the outside disconnect below your meter (not all buildings have an outside disconnect).
3. Check with your neighbors to see if they have power.
4. Call 1-888-769-7688 to report the outage.

Be prepared to give the following information:

• Account name and location
• Telephone number
• Nature of problem (power outage, partial power, dim or flickering lights, etc.)
• Any additional information (line down, loud noises, etc.)

When an outage is reported, our employees will respond as soon as possible to restore power to your home or business.